OUR STORY
Founded in 2011 by Registered Nurse Usebia Muzondo, SAP Care Services has grown into a leading local Domiciliary Care and Nursing Agency serving the areas of Tonbridge, Tunbridge Wells, Sevenoaks, and Maidstone in Kent, as well as the Surrey areas. Initially, we supplied Carers and Registered Nurses to Nursing Homes and hospitals around Kent. Over time, we have built a reputation for providing reliable and well-trained healthcare professionals.
In 2016, we expanded into Domiciliary Care, launching a home care division in January 2017. This division continues to grow, positioning SAP Care as a potential number one home care agency in Tonbridge, Tunbridge Wells, and the surrounding areas.
Domiciliary Care Services
Our Domiciliary Care Services provide the best personalised home care services to clients in Tonbridge, Sevenoaks, and the surrounding areas. We support clients who prefer to remain in the comfort of their own homes, ensuring their needs are met with compassion and professionalism. Our services are designed to assist clients of all dependency levels, promoting independence and dignity.
Nursing Agency Services
We also offer Nursing Agency services to support healthcare facilities such as Nursing Homes and Hospitals with their staffing needs. Our healthcare professionals are available for both short-term and long-term assignments, ensuring continuity of care.
Our Commitment
At SAP Care, we pride ourselves on the high standards of care provided by our healthcare team. Our carers are well-trained to deliver support with respect and dignity, regardless of the client’s level of dependency. We have an experienced management team, with over 20 years in the industry, who ensures we maintain these high standards.
Our Branch Manager has over 25 years of experience working as a Registered Nurse in Hospitals, Hospices and Nursing Homes. The Care Coordinators we work with are chosen for their passion for caring and their expertise in the field.
Regulation and Availability
SAP Care Services is fully registered and regulated by the Care Quality Commission (CQC). Our personalised and affordable services are available 24/7. Contact our team today at 01732 807 121 or email us at info@sapcare.co.uk.
OUR MISSION
To provide the best comforting care for clients in Kent and Surrey, and the surrounding areas, allowing them to live at home with dignity and independence through the support of our well-trained and compassionate staff.
OUR OBJECTIVES
- Provide unparalleled care services at competitive affordable rates
- Provide highly skilled, highly trained and experienced care staff
- Foster self-fulfilment and promote independence
- Support self expression
- Promote self-esteem and dignity
- Accord our clients with respect
- Continually research into the care industry to improve our services
OUR APPROACH
At the heart of SAP Care is our personalised Personal Care Plan. We conduct a free in-home assessment to create a care plan tailored to each client’s needs. This plan addresses physiological, safety, physical, and social needs, ensuring a comprehensive and personalised care experience.
HOW WE MAKE A DIFFERENCE
- Promote continuity by familiarising the same carers with the same clients
- Ensure carers complete our certification programme
- We are locally owned and operated by experienced healthcare professionals
- We maintain excellent employee retention rate
- Our carers are all disclosure barring checked and certified